Effective Date: August 27, 2026
Last Updated: August 27, 2026

Kenco Home Inspections ("Kenco Home Inspections," "Kenco," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Kenco Home Inspections collects, uses, discloses, and protects personal information when you visit or use kenco.org, contact us, request information, schedule an inspection, communicate with our team, or otherwise interact with Kenco Home Inspections.

By using our website or voluntarily providing information to Kenco, you acknowledge that you have reviewed this Privacy Policy.

1. INFORMATION WE COLLECT

The information we collect depends on how you interact with Kenco Home Inspections.

Information You Provide to Us

You may provide information when you:

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Contact our office
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Submit a contact or callback form
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Request information about our services
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Request a quote
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Schedule an inspection
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Communicate with our inspectors or office staff

Provide information during the inspection scheduling process

Sign up to receive text messages or other communications

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Subscribe to email communications
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Communicate with us by telephone, email, text message, or other electronic means

Information may include:

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Name
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Email address
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Telephone or mobile phone number
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Property address
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Mailing address
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Property information
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Appointment date and preferences
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Type of inspection or service requested
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Information contained in messages or communications you send to us

Information reasonably necessary to provide the requested service

Inspection and Property Information

When you schedule an inspection or other service, we may collect information relating to the property and the requested service.

This may include:

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Property address
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Property type
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Property size or age
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Inspection type
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Access information
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Appointment information
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Client and agent information
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Information necessary to prepare inspection reports

Other information reasonably related to providing inspection services

Inspection reports, photographs, videos, correspondence, invoices, and related service records may also be retained as part of Kenco's business records.

2. INFORMATION COLLECTED AUTOMATICALLY

When you visit kenco.org, certain information may be collected automatically through the website, hosting provider, analytics services, cookies, tags, pixels, or similar technologies.

This may include:

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IP address
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Browser type
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Device type
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Operating system
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Pages visited
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Date and time of visits
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Referring website
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General geographic information
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Website interactions
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Technical information concerning your device or browser

This information may be used to operate, maintain, secure, troubleshoot, and improve our website and services.

3. COOKIES AND ANALYTICS

Kenco's website may use cookies and similar technologies to help the website function properly and to understand how visitors use our website.

These technologies may be used for:

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Website functionality
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Security
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Website performance
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Analytics
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Understanding visitor behavior
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Improving website content
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Measuring marketing and advertising performance

Kenco may use third-party analytics or website technology providers for these purposes.

You can adjust cookie settings through your internet browser. Disabling certain cookies may affect the functionality of portions of the website.

Because website technology may change over time, the specific cookies, analytics tools, or similar technologies used by Kenco may also change.

4. ONLINE SCHEDULING

Kenco provides online inspection scheduling through a third-party scheduling platform.

When you select an online booking or scheduling option on kenco.org, you may be directed to or interact with a third-party scheduling website.

Information submitted through that scheduling process may be processed by the third-party provider in accordance with its own privacy policy and terms.

Kenco may receive and use information submitted through the scheduling process for purposes including:

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Scheduling inspections
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Confirming appointments
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Communicating with clients
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Providing requested services
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Preparing inspection reports
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Processing payments
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Maintaining business records
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5. PAYMENT INFORMATION

Kenco may use third-party payment processors to process payments.

When payment information is submitted through a third-party payment service, that information may be processed directly by the applicable payment provider.

Kenco does not intend to retain complete credit-card numbers or security codes in its ordinary website records when those payment details are processed by a third-party payment provider.

Third-party payment providers may have their own privacy policies and security practices.

6. HOW WE USE YOUR INFORMATION

Kenco Home Inspections may use personal information to:

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Respond to inquiries
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Provide requested information
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Schedule inspections
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Confirm appointments
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Provide inspection and related services
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Communicate with clients
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Provide inspection reports
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Send report notifications
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Process payments
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Provide customer support
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Respond to questions
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Maintain business records
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Improve our website and services
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Monitor website performance
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Conduct analytics
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Prevent fraud, abuse, or unauthorized activity

Protect the security of our website and business

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Comply with applicable laws
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Establish, exercise, or defend legal claims

Communicate information about Kenco's services, where permitted by law

7. TEXT MESSAGE / SMS COMMUNICATIONS

Kenco Home Inspections may offer the option to receive text messages.

If you voluntarily provide your mobile telephone number and affirmatively opt in to receive SMS messages from Kenco, you may receive text messages relating to your inspection or requested services.

These messages may include:

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Appointment confirmations
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Appointment reminders
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Scheduling information
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Service updates
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Inspector arrival or status information
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Inspection report notifications
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Responses to questions
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Other inspection-related communications
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Consent to receive SMS messages is not a condition of purchasing services from Kenco Home Inspections.

Message frequency may vary depending on your inspection and service needs.

Message and data rates may apply according to your mobile carrier's plan.

How to Opt Out of SMS Messages

You may stop receiving SMS messages at any time by replying:

STOP

You may request assistance by replying:

HELP

You may also contact Kenco Home Inspections directly.

Opting out of SMS messages will not prevent Kenco from communicating with you through other appropriate methods when necessary to provide services you have requested.

Kenco does not sell or share your mobile telephone number or SMS opt-in information with third parties or affiliates for their own marketing purposes.

For additional information concerning Kenco's text messaging program, please see our SMS Terms of Service.

8. EMAIL COMMUNICATIONS

If you provide your email address, Kenco may use it to communicate with you concerning:

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Requested services
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Appointments
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Inspection reports
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Payments
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Questions
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Customer service
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Other transactional matters
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Where permitted by law, Kenco may also send informational or promotional communications regarding Kenco services.

You may unsubscribe from promotional email communications by using the unsubscribe link contained in the applicable email.

Unsubscribing from promotional communications does not necessarily prevent Kenco from sending necessary transactional or service-related communications.

9. HOW WE SHARE INFORMATION

Kenco Home Inspections does not sell your personal information.

We may share personal information when reasonably necessary to operate our business and provide requested services.

This may include sharing information with:

Kenco employees and inspectors who need the information to perform their duties

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Online scheduling providers
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Payment processors
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Website hosting and technology providers

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Analytics providers
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Email and communication service providers

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SMS/text messaging service providers
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Inspection reporting and software providers

Professional advisors, such as attorneys and accountants

Insurance providers or professionals when reasonably necessary

Government agencies or authorities when required by law

Courts or other parties when necessary to establish, exercise, or defend legal rights

Third-party service providers may process information on Kenco's behalf and may have their own privacy policies and terms.

Kenco does not authorize service providers to use personal information for purposes unrelated to the services they provide to Kenco, except as permitted by law or otherwise disclosed.

10. INSPECTION REPORTS, PHOTOGRAPHS, AND PROPERTY INFORMATION

Information collected during an inspection may become part of Kenco Home Inspections' business records.

This may include:

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Inspection reports
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Property photographs
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Videos
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Inspection findings
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Property information
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Client information
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Agent information
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Communications
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Invoices
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Payment records
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Scheduling records
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Kenco may provide inspection reports and related information to the client and other authorized individuals or entities as permitted by the applicable inspection agreement or the client's authorization.

Kenco may retain inspection records as reasonably necessary for business operations, quality control, insurance, legal compliance, dispute resolution, and other legitimate business purposes.

11. THIRD-PARTY WEBSITES AND SERVICES

Kenco's website may contain links to or integrations with third-party websites, applications, platforms, and services.

These may include services used for:

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Online scheduling
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Payment processing
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Analytics
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Email
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Text messaging
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Social media
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Inspection reporting
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Other business functions
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Kenco does not control the privacy practices of independent third parties.

When you interact directly with a third-party website or service, that provider's privacy policy and terms may apply.

We encourage you to review the privacy policies of third-party services before providing information to them.

12. SOCIAL MEDIA AND REVIEWS

Kenco may maintain social media accounts and may display customer reviews or testimonials on its website.

If you voluntarily post information about Kenco on a public social media platform or review website, that information may be publicly available according to the policies of that platform.

Kenco does not control the privacy practices of social media or review platforms.

13. DATA SECURITY

Kenco Home Inspections uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no website, electronic transmission, computer system, or method of storing information can be guaranteed to be completely secure.

Accordingly, while Kenco takes reasonable precautions to protect information, we cannot guarantee absolute security.

14. DATA RETENTION

Kenco may retain personal information for as long as reasonably necessary to:

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Provide requested services
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Maintain inspection records
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Maintain business and accounting records

Meet legal, regulatory, insurance, or professional obligations

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Resolve disputes
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Establish, exercise, or defend legal claims

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Enforce agreements
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Maintain legitimate business records
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Comply with applicable law
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The length of time information is retained may vary depending on the nature of the information and the purpose for which it was collected.

15. YOUR PRIVACY RIGHTS

Depending on where you live and whether a particular privacy law applies to you or to Kenco Home Inspections, you may have certain rights regarding your personal information.

Where applicable, these rights may include:

Requesting information about personal information we process

Requesting access to certain personal information

Requesting correction of inaccurate personal information

Requesting deletion of certain personal information

Requesting information concerning certain disclosures

Opting out of certain marketing communications

Exercising other rights provided by applicable law

Certain information may be exempt from deletion or other restrictions where Kenco is required or permitted to retain or use the information for legal, contractual, security, accounting, insurance, dispute-resolution, or other legitimate purposes.

Kenco may need to verify your identity before processing certain privacy requests.

To submit a privacy-related request, contact us using the information provided below.

16. CHILDREN'S PRIVACY

Kenco Home Inspections' website and services are intended for a general adult audience and are not directed toward children under 13.

Kenco does not knowingly request or intentionally collect personal information from children under 13 through the website.

If you believe that a child has provided personal information to Kenco, please contact us.

17. DO-NOT-TRACK SIGNALS

Some internet browsers provide a "Do Not Track" setting.

Because there is not necessarily a uniform industry standard for responding to these signals, Kenco's website may not respond to all browser-based Do Not Track signals.

18. FLORIDA PRIVACY RIGHTS

Kenco Home Inspections is located in Florida and serves customers throughout Southeast Florida.

Privacy rights may vary depending on applicable federal, state, or local law and whether a particular law applies to Kenco or to a particular individual.

Nothing in this Privacy Policy is intended to limit any privacy rights that cannot lawfully be limited or waived.

Where a privacy law provides applicable rights to you, Kenco will process valid requests in accordance with that law.

19. CHANGES TO THIS PRIVACY POLICY

Kenco Home Inspections may update this Privacy Policy from time to time.

When changes are made, Kenco will update the "Last Updated" date at the beginning of this Privacy Policy.

We encourage visitors to periodically review this page for changes.

20. CONTACT KENCO HOME INSPECTIONS

Questions concerning this Privacy Policy or privacy-related requests may be directed to:

Kenco Home Inspections

12295 175th Road North
Jupiter, Florida 33478

Phone: 561-718-6711
Email:hello@kenco.org
Website:kenco.org

21. RELATIONSHIP TO OTHER AGREEMENTS

This Privacy Policy applies to Kenco's website and information practices.

It does not modify, replace, or supersede any inspection agreement, service agreement, contract, warranty, limitation of liability, or other agreement that applies to services provided by Kenco Home Inspections.

Where a separate written agreement applies to an inspection or other service, that agreement governs the service relationship to the extent provided by that agreement and applicable law.

Last Updated: August 27, 2026

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